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YANKEES ON-LINE HELP DESK

In an effort to better serve you we have outlined answers to some of the more common questions and concerns. If you should have additional questions concerning product or delivery please don't hesitate to call.
  
  
 Your Account  Safety & Privacy
Opening an Account
Manage Your Account
Terms & Conditions
Privacy Policy
     
 Returns & Warranties  Shipping & Processing
30 Day Money Back Guarantee
Damaged or Defective Items
Return Exceptions
Product Warranties
Order Processing Time
Shipping Policies
Shipping to a P.O. Box
Shipping-Billing Addresses
 
 
User Account:
Opening an Account:
Opening an Account with Sports Avenue allows the user to enter Shipping Information that will be kept on file for future orders. In addition the account holder will be kept informed of periodic sales and promotional offerings. An account can be opened ay anytime by selecting the Account button on the top menu bar or it can be conveniently done at the time of purchase.

Manage An Account: Account information can be updated at the account holders discretion by selecting the Account button from the top menu.

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Returns & Warranties
:
30 Day Money Back Guarantee: On all products not covered by the exemptions listed below Sports Avenue offers a 30 Day Money Back Guarantee. This guarantee includes the purchase price of the product(s) only and is not extended to any shipping and handling fees that may have occurred. Further the products must be returned in new, unworn condition with all original product tags intact.

Damaged or Defective Items: If you receive a damaged or defective item, please contact Sports Avenue immediately at 1-800-283-1226. We cover shipping charges if there was damage to the item due to shipping.

If there is extensive damage to the carton, please refuse delivery of the order and contact Sport Avenue immediately at 1-800-283-1226. Please have your order number available when you contact our Support Specialists.

Return Exceptions: Returns or Exchanges cannot be granted on any Special Order Products, Customized Products, or Sale Items.

Product Warranties: Sports Avenue guarantees the product to be delivered in satisfactory condition after which any issues concerning quality, wear, or defective workmanship are solely the responsibility of the manufacturer.
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Shipping & Processing:
Order Processing Time:
Every effort is made to process orders as expediently as possible and most orders are generally processed within 24 hours of purchase. Customers will be notified if processing exceeds 48 hours for selected UPS Air Shipments and 72 hours for selected UPS Ground Shipments. Note that this applies to weekday orders only. There is no processing done on Saturday or Sunday.

Shipping Policies:
We ship to all states, including Alaska and Hawaii. If you need additional assistance with respect to potential shipping issues please call
1-800-283-1226.

Shipping to a P.O. Box or APO Box:
Due to shipping and tracking limitations we can not ship to Post Office boxes, APO boxes or similar unattended drop points.

Shipping-Billing Addresses:
In order to reduce potential credit card fraud we do not ship to addresses other than the credit card holders billing address.
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Terms & Conditions:
Sports Avenue, Inc

Prices and specifications of products offered on this site are subject to change without notice. Further some weights and measures may be approximations.

Reference to products or services on this site does not imply or warrant that these products or services will be available at any time.

This sites design, graphics, and general content are either the property of, or used with permission by Sports Avenue, Inc. and are protected by copyright and may not be used without the written permission of Sports Avenue, Inc. or the materials third party owner. Any unauthorized use of the sites materials or any Trademarks displayed on the site may violate copyright laws, trademark laws, the laws of privacy and publicity, and other laws and regulations and civil and criminal statutes.

Use of this site is at your risk. Sports Avenue, Inc. makes no warranties or representations as to its accuracy. And further specifically disclaim any liability or responsibility for any errors or omissions in the content on this site. None of the other parties involved in creating, producing, or delivering the site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, the site. Without limiting the foregoing, the Site and material displayed on or that can be downloaded from the Site is provided to you "AS IS" WITHOUT, AND SPORTS AVENUE, INC. DISCLAIM ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.

Sports Avenue, Inc. assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing the site or your downloading of any materials, from this site.

This site may contains hyperlinks to sites that are not maintained by Sports Avenue. Sports Avenue, Inc. is not responsible for the content of such sites, and does not guarantees the accuracy, validity, legality, or otherwise of such sites nor should the sites inclusion be considered an endorsement of such linked site. The user specifically acknowledges that Sports Avenue, Inc. is not responsible and shall not be liable for any defamatory, offensive, infringing or illegal materials contained in any such linked site.
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Privacy Policy:
Data Collection & Retrieval:
We take our customers privacy very seriously and make every effort to insure it is never compromised. Consequently personal data collection is kept to an absolute minimum and is securely stored. Sports Avenue does however collect routine information on each visitor to the site. This information is limited to the visitors IP address, the browser type, and the referring domain. This information is no way associated with a particular account but rather is monitored collectively to help ensure the site meets out visitors performance needs. Similarly the Sports Avenue On-line store uses "cookies" to keep track of the products you place within the shopping cart. This functions allows your cart to stay populated in the event you forced to leave the site prematurely and wish to later return.

The collection of the credit card information and other necessary data to complete your transaction is performed over Secure Socket Layer (SSL) encryption technology to ensure your personal information is never compromised. Further our polices strictly prohibit the sale or transfer of email addresses or other volunteered information to a third party. However it is assumed that those visitors who have established an account which to be kept informed of site changes, sale items, and other promotions so consequently may receive periodic email notifications from Sports Avenue.


For Sales Or Assistance Call 1-800-283-1226

COPYRIGHT 2003. SPORTS AVENUE. ALL RIGHTS RESERVED.